Right to cancel
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right to cancel, you must inform us (Mangrove GmbH, Bouchéstrasse 12, 12435 Berlin, Germany, email@example.com, Phone: +49 (0)30 221 838 710) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or email). You may use the attached model cancellation form, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we will reimburse you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. Orders within the United Kingdom can be sent or handed over to ETA Logistics attn: Mangrove GmbH (V8, Vector Park, Forest Rd, Feltham TW13 7EJ, United Kingdom). The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Model cancellation form
If you want to cancel the contract, please fill out the form below and send it back to us per post to Mangrove GmbH, Bouchéstrasse 12, 12435 Berlin, Germany, or via email to firstname.lastname@example.org.
I / We (*) hereby give notice that I / We (*) cancel my/our (*) contract of sale of the following goods:
- Ordered on (*) / received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
(*) Delete as appropriate
If you finance this contract by means of a loan and later revoke it, you are also no longer bound by the loan contract, provided that both contracts form an economic unit. This is to be assumed in particular if we are simultaneously your lender or if your lender makes use of our cooperation with regard to the financing. If the loan has already accrued to us when the revocation takes effect, your lender shall enter into our rights and obligations under the financed contract in relation to you with regard to the legal consequences of the revocation or return. This does not apply if the subject of this contract is the acquisition of financial instruments (e.g. securities, foreign exchange, or derivatives). If you want to avoid a contractual obligation as far as possible, make use of your right of revocation and also revoke the loan agreement if you are also entitled to a right of revocation for this.